Help and Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Warranty

  • Our customer assistance Department is available 24x7x365 to respond to each of your assistance questions. Each ticket you submit to us is going to be replied to within no more than sixty minutes. If your case calls for the assistance of an admin, we are going to address the ticket to the person on duty and will notify you that the case will soon be resolved.

  • Top quality support service
  • Professional Tech Help And Support Service

  • We are online for you round the clock to offer you help and client support as well as to aid you with any problem that you might run into when organizing your virtual server. We can easily support you with all pre–installed programs, including your OS, server management panel (depending on the VPS type) and the Online Control Panel created entirely by our developers.

  • Intuitive help center
  • An Intuitive Help Section

  • A complete and constantly updated collection of articles is integrated into our in–house built Online Control Panel. It provides quick tips about how to conduct all of the common website supervision jobs. The Help area offers you comprehensive how to content articles and step–by–step video tutorials. You can gain access to the Help area by clicking on the Help or Video buttons in the right part of each Control Panel section.