A 99.9% Server Uptime
Our shared hosting system is based on a secure, topflight hardware architecture and a strongly tweaked version of Linux. So, regardless of what your web site is, or how many website visitors you’ve got, or even if there is a distributed denial–of–service attack, our servers will stay up and your sites will remain visible online.
All Linux shared hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
If you would like to provide a top–notch web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure the fastest possible connection speed with the rest of the world.
And because of this, no matter which data centers you select: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned money at risk, you can’t feel really secure. This is why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel satisfied with our hosting service or if you wish to use an even more powerful web hosting solution, like a Linux VPS servers or even a dedicated service – you will get your money back in full, with no obscure fees or reimbursement taxes.
24/7 Technical Support
If you have ever been forced to wait for hours to receive a response, you are aware of how frustrating this can be, particularly when your web site is on the line. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here for you and they’ll reply to you in under an hour. And the best thing is that their average ticket response time is well under 20 minutes!